Legal

Privacy Policy

We respect your privacy and collect only what we need to provide and improve our services. This policy explains what we collect and how we use it.

Last updated: July 2, 2026

1. Who we are

DedicatedLoop provides dedicated servers, VPS and cloud hosting. This policy describes how we handle personal data collected through our website and services. For any privacy question, contact [email protected].

2. Information we collect

  • Account & billing data — name, email, company, phone and payment details you provide when ordering.
  • Quote & contact requests — the information you submit through our forms (e.g. plan of interest, location, message).
  • Technical data — IP address, browser type and log data generated when you use the website or services.
  • Cookies — small files used to keep the site functioning and to understand usage.

3. How we use your information

  • To provide, provision and support your services;
  • To respond to quotes, enquiries and support requests;
  • To process payments and manage billing;
  • To secure our network and prevent abuse;
  • To meet legal and regulatory obligations.

4. Legal bases

We process personal data to perform our contract with you, to comply with legal obligations, and for our legitimate interests in operating and securing our services. Where required, we rely on your consent.

5. Sharing your information

We do not sell your personal data. We share it only with trusted providers that help us operate — such as payment processors, anti-bot verification (Cloudflare Turnstile) and email delivery (Mailjet) — and where required by law. These providers process data on our behalf under appropriate safeguards.

6. Data retention

We keep personal data for as long as your account is active and as needed to provide services, then for the period required to meet legal, tax and accounting obligations, after which it is deleted or anonymized.

7. Security

We use technical and organizational measures to protect personal data. No method of transmission or storage is completely secure, but we work to safeguard your information and to respond promptly to any incident.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. To exercise these rights, email [email protected].

9. International transfers

We operate infrastructure in multiple regions. Where personal data is transferred across borders, we take steps to ensure it remains protected in line with this policy and applicable law.

10. Changes to this policy

We may update this policy from time to time. Changes will be posted here with a revised date. Please review this page periodically.

11. Contact

Questions about your privacy? Email [email protected].